What are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us make our site work efficiently and provide information to improve your experience. Some cookies are essential, while others are used to improve your user experience.

Under the Data Protection Act, 2019, cookies may qualify as “personal data” if they can directly or indirectly identify you.

Types of Cookies and how we use them

  • Strictly Necessary Cookies: Essential for website functionality. (e.g., secure login, session management).
    Performance Cookies: Collect anonymous information on how visitors use our site.
  • Functional Cookies: Remember your preferences and settings. (e.g., secure login, session management).
  • Targeting/Advertising Cookies: Deliver relevant advertising based on your browsing habits (used only with your consent).

Analytics Cookies: Used to understand how users interact with our website, including traffic sources and navigation patterns.

How We Use Cookies

We use cookies to:

  • Enable secure online banking services.
  • Understand website usage and improve performance.
  • Personalize content and offers.
  • Comply with legal and regulatory obligations (e.g., fraud prevention, risk monitoring, and anti-money laundering).
  • Facilitate integration with social media platforms (where applicable).
  • Enhance the security of our services and protect against cyber threats.

Managing Cookies

You can manage or disable cookies via your browser settings. For non-essential cookies, our website will present you with a cookie consent banner giving you the option to:

  • Accept All Cookies
  • Reject Non-Essential Cookies
  • Manage Cookie Preferences

Rejecting cookies may affect some website functionality.

Third-Party Cookies

Some cookies may be set by third-party service providers (e.g., analytics providers, advertising networks, payment processors) who help us provide services such as analytics, advertising, fraud prevention, and functionality enhancements.

These third parties may also use the information collected across other websites and applications. We encourage you to review their privacy and cookie policies.

Consent

  • Where required by law, we will seek your consent before using non-essential cookies. A cookie banner will be displayed on your first visit.
  • You may withdraw or modify your consent at any time through the “Manage Cookie Preferences” link available on our website.
  • We will store proof of your consent in line with our record-keeping obligations under the Data Protection Act, 2019.

Cookie Preferences

Various browsers have different methods of managing cookies (including disabling options). However, you should note that some cookies are essential and disabling them may result in some functions or services not functioning properly.

For more information on how to manage cookies, please refer to: https://www.aboutcookies.org

Updates of this Policy

We may update this policy from time to time. Kindly review this policy from time to time to ensure that you have up-to-date information.

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